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Discussion topic: Broadband down

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This message was authored by: TashaW29

Message posted on ‎27 Apr 2026 07:31 PM

Broadband down

Hi I'm a sky manager and my WiFi keeps cutting out everyday 

 

tried to call the staff line and now that's not an option 

 

have tried to reset etc and no luck 

 

thanks 

 

Natasha 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎27 Apr 2026 07:36 PM

Re: Broadband down

Posted by a Superuser, not a Sky employee. Find out more

@TashaW29 

Why is calling the direct staff line not an option?


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: GD1

Message posted on ‎27 Apr 2026 07:42 PM

Re: Broadband down

Posted by a Superuser, not a Sky employee. Find out more

@TashaW29  As per @Daniel0210  reply you need to contact the Staff line, you shoud be aware of this as a manager?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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