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Discussion topic: Wi-Fi NOT working fine

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This message was authored by: SKYUnreliable

Wi-Fi NOT working fine

Your connection is not good. It's been in a week and the signal drops out randomly. You said the new all singing tech would be fast, no losing signal, yadda yadda. No. It's not fast all the time and my basic iPhone is not connecting all the tine, not even enough signal to do a Speedtest.

I have three items, laptop, iPhone, cctv, bog standard basic for all of them. If your system can do the three of them what is the point of you?? I dumped EE because if this **bleep**, I won't hesitate to do it again.

 

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This message was authored by: caesarome

Re: Wi-Fi NOT working fine

Posted by a Superuser, not a Sky employee. Find out more

@SKYUnreliable 

Just point out we are customers here who help each other.

 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

Select "No, I still need help" at the bottom on the above link.

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