Discussion topic: Broadband down
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Message posted on 27 Sep 2024 11:00 PM
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Broadband down
Is the Sky Broadband down in Huddersfield area? It was working fine this afternoon.
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Message posted on 28 Sep 2024 09:11 AM
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Re: Broadband down
@Raza1971 Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.
If you have found this solution helpful please tick this as the answer.
Message posted on 29 Sep 2024 12:27 AM
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Re: Broadband down
Thank you. Tis all sorted.
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