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Discussion topic: Broadband down london

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S1234
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This message was authored by S1234 This message was authored by: S1234

Broadband down london

‎17 Dec 2024 01:15 AM

Online checker says everything is fine with connection but we've got no broadband. Rebooted twice still nothing. Checked all cables. 

 

None of the other fixes are working 

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Guak
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Re: Broadband down london

‎17 Dec 2024 01:57 AM

Same issue

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Daniel0210
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Superuser
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Re: Broadband down london

‎17 Dec 2024 05:04 AM

Posted by a Superuser, not a Sky employee. Find out more

@S1234 @Guak 

At the time of night you've both posted it could be maintenance taking place. Whenever possible this is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by the time the phone lines open in the morning give Sky a call to report it.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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