@Darrenmills1983
At the time of night you've posted it could be maintenance taking place. Whenever possible this is carried out overnight to keep disruption to a minimum as most customers are asleep. Give Sky a call later if it hasn't returned by the time the phone lines open in the morning.
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NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
