Broadband delivery date

[Aisha2017]

I ordered my wifi to come on friday 24th as thats when i will be moving into my mew flat. I recieved an sms today saying its on its way. I dont even have the keys until tomorrow and i have the day off work on friday to get my broadband. Anybody know if itll charge me if im not there to answer the door? I work fullyime so cannot make a call to them about it

[Tom-W19]

Hi @Aisha2017 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Aisha2017]

I never recieved an email or a link sith a chat bubble to have a conversation so ive out another discussion post up.