Discussion topic: Poor and dropping connection
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Message posted on ‎23 Jan 2025 03:39 PM
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Poor and dropping connection
Hello,
Several devices have poor connection, like our ring cameras (and they are more or less at the same distance from the hub), and also the phones have a poor and dropping connection. We were promised a throughout the house, stable connection and it doesn't look like that. Please advise. Thank you,
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Message posted on ‎24 Jan 2025 11:06 AM
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Re: Poor and dropping connection
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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