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Discussion topic: Broadband cutting out

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This message was authored by: Ross7411

Message posted on ‎11 Jul 2024 04:22 PM

Broadband cutting out

My broadband intermittingly cuts out, light flashes and then reconnects about 2 minutes later, SKY app says everything is connected and ok, any suggestions what i can do to help this?

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This message was authored by: Highlinder

Message posted on ‎11 Jul 2024 05:32 PM

Re: Broadband cutting out

Posted by a Superuser, not a Sky employee. Find out more

@Ross7411 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Message posted on ‎11 Jul 2024 05:37 PM

Re: Broadband cutting out

Ross7411_0-1720715810498.png

 

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Message posted on ‎13 Jul 2024 09:02 AM

Re: Broadband cutting out

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