Broadband
0

Discussion topic: Broadband coverage issues

Reply
Catherine98
What's this?
This message was authored by Catherine98 This message was authored by: Catherine98

Broadband coverage issues

‎14 Feb 2024 01:13 PM

Hi, we had our broadband installed and the wifi coverage doesn't reach through the whole house.

Report post
Post 1 of 2
213 Views
Reply
0 Likes
Reply

All Replies

TimmyBGood
What's this?
Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Broadband coverage issues

‎14 Feb 2024 01:37 PM - last edited: ‎14 Feb 2024 01:39 PM

Posted by a Superuser, not a Sky employee. Find out more

@Catherine98 

 

If you subscribe to either Broadband Boost or WiFi Max add-ons then you can claim booster hardware under the WiFi Guarantee or Enhanced WiFi Guarantee respectively: note that Sky won't accept such a claim in the first two weeks.

 

Unfortunately the Wall to Wall WiFi Guarantee is actually no such thing, and doesn't offer booster hardware.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 2 of 2
202 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion