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Discussion topic: Broadband coverage issues
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This message was authored by: Catherine98
Message posted on 14 Feb 2024 01:13 PM
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Broadband coverage issues
Hi, we had our broadband installed and the wifi coverage doesn't reach through the whole house.
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 14 Feb 2024 01:37 PM - last edited: 14 Feb 2024 01:39 PM
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Re: Broadband coverage issues
If you subscribe to either Broadband Boost or WiFi Max add-ons then you can claim booster hardware under the WiFi Guarantee or Enhanced WiFi Guarantee respectively: note that Sky won't accept such a claim in the first two weeks.
Unfortunately the Wall to Wall WiFi Guarantee is actually no such thing, and doesn't offer booster hardware.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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