58

This discussion topic has been answered Discussion topic: Broadband contract renewal

Reply
Reply
This message was authored by: Jean2358

Re: Sky customer service phone number

I need to speak to some one soon as possible.

This message was authored by: Daniel0210

Re: Sky customer service phone number

Posted by a Superuser, not a Sky employee. Find out more

@Jean2358 
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

See the second part of my post marked as the answer. 


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Deb+will

Re: Sky customer service phone number

I'm enquiring about my refund I was suppose to receive on the 18th of January 

This message was authored by: JimM1

Re: Sky customer service phone number

@Deb+will Would be best for you to call about that dial 150 on you landline, but also take a look on your account billing, future bills in case the credit is all applied in that!

This message was authored by: Andrewmcnaughto

Re: Sky customer service phone number

Iv nobtv channels

This message was authored by: Chrisee

Re: Sky customer service phone number

Posted by a Superuser, not a Sky employee. Find out more

@Andrewmcnaughto you are going to have to give details of which Sky TV system you are using before anyone can attempt to help you. If you havecSky Stream/Sky Glass are your other devices still able to connectvto the internet?

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Bigmorris49

Re: Sky customer service phone number

I need someone from Sky to phone me

This message was authored by: Daniel0210

Re: Sky customer service phone number

Posted by a Superuser, not a Sky employee. Find out more

@Bigmorris49 wrote:

I need someone from Sky to phone me


@Bigmorris49 

That wont happen. Sky won't / can't contact you based on your post. Your Community log in name isn't linked to any Sky accounts you may have, so no one knows who you are anyway.

 

Can you explain what issue you have?


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Deluth

Re: Sky customer service phone number

I need to talk with someone can you please gove me a contact number 

This message was authored by: caesarome

Re: Sky customer service phone number

Posted by a Superuser, not a Sky employee. Find out more

@Deluth 

150 is the number to use from a Sky Mobile or Sky Talk landline phone.

 

Can us fellow customers on here help you witn your issue or question to save you having to call ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: 1Fernleighclose

Re: Sky customer service phone number

need to speak to a customer advisor

This message was authored by: caesarome

Re: Sky customer service phone number

Posted by a Superuser, not a Sky employee. Find out more

@1Fernleighclose 

Have you seen the post above yours ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: BhupinderChohan

Re: Sky customer service phone number

Please can you cancel my sky subscription thank you

This message was authored by: JimM1

Re: Sky customer service phone number

@BhupinderChohan You need to call sky direct to do that, the Forum is not sky Customer Service!

This message was authored by: Daniel0210

Re: Sky customer service phone number

Posted by a Superuser, not a Sky employee. Find out more

@BhupinderChohan 
To cancel Sky Broadband and Sky Talk the below link explains how to switch to an alternative provider or the various methods on cancelling completely.
https://www.sky.com/help/articles/cancel-sky-broadband

If you try to cancel whilst still in a minimum term deal you might have to pay an early termination charge (Sky should notify you if you do and how much they’ll charge).

NOTE: One Touch Switching only applies to broadband and Talk and NOT a TV subscription.

Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period to the address the account was registered at. Remember to keep any proof of posting indefinitely.


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Reply
Answered - Go to Answer