Discussion topic: Broadband contract coming to an end

This message was authored by: Lotus1 · ‎17 Jan 2024

Hi, I am now on a 18 months Sky broadband contract which ends on end of Feb 2024. However, I'd like to keep using the internet service until end of Aug 2024. Is it possible to extend the current contract? I don't want to renew the whole contract because I'm leaving my current address on end of Aug 2024.

Or is it possible for me to move the Sky broadband device with me to the new home? Thanks!

This message was authored by: GD1 · ‎17 Jan 2024

@Lotus1 Your contract only ends when you give notice to cancel or choose another provider to take over your services, it's the discounts that end on the date specified, you won't need to do anything and will be charged the full list price from March 2024.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: jamesn123 · ‎18 Jan 2024

@Lotus1

When you move home you can arrange a home move with Sky to bring your connection & contract with you.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: Broadband contract coming to an end

Broadband contract coming to an end

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