Broadband constantly dropping out

[Lee2891]

Since connecting to my newly delivered sky broadband router the service has been dropping out for up to five minutes approximately 3 times an hour..... every hour!

[caesarome]

@Lee2891 

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.

[Lee2891]

Thank you but already tried.
As mentioned it's happening too frequently, it's like BT didn't like me leaving 🤷‍♂️ 

if it persists I'll call Sky.