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This discussion topic has been answered Discussion topic: Broadband constantly dropping out

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This message was authored by: Rupert10

Broadband constantly dropping out

Our broadband is constantly dropping out and showing slow flashing green light on hub. Started earlier today. 

Same problem for a few days during last heat wave a few weeks ago then settled once temperatures dropped.

No reason found/offered by Sky when fault reported last time but say it has nothing to do with outside temperature. Getting very frustrated as can't put up with this issue every time it gets hot. 


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This message was authored by: caesarome Answer

Re: Broadband constantly dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Rupert10 

This explains the lights on the hubs:
https://www.sky.com/help/articles/hub-lights-explained-start

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This message was authored by: caesarome Answer

Re: Broadband constantly dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Rupert10 

This explains the lights on the hubs:
https://www.sky.com/help/articles/hub-lights-explained-start

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

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