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Discussion topic: Broadband connectivity

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This message was authored by: Rallyman11

Message posted on ‎10 Nov 2024 10:36 AM

Broadband connectivity

Since my upgrade to full fibre my broadband keeps dropping out. I am having to reset it to get connection. This is happening regularly. It happened yesterday and has happened again this morning. 

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎10 Nov 2024 10:39 AM

Re: Broadband connectivity

Posted by a Superuser, not a Sky employee. Find out more

@Rallyman11  black or white router from Sky?

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This message was authored by: Rallyman11

Message posted on ‎10 Nov 2024 10:40 AM

Re: Broadband connectivity

Black 

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This message was authored by: Highlinder

Message posted on ‎10 Nov 2024 10:43 AM

Re: Broadband connectivity

Posted by a Superuser, not a Sky employee. Find out more

@Rallyman11 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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