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Discussion topic: Tv keeps losing its connection with technical problem notice on blank on both upstairs and down sets

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This message was authored by Dave0113 This message was authored by: Dave0113

Tv keeps losing its connection with technical problem notice on blank on both upstairs and down sets

The technical fzult notice is accompanied by a try again later notice. Trying again brings about a signal that gets dropped againe within a couple of minutes. Switch everything off and starting again does not clear it. How can this be resolved?

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Tv keeps losing its connection with technical problem notice on blank on both upstairs and do...

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Addie15 This message was authored by: Addie15

Re: Tv keeps losing its connection with technical problem notice on blank on both upstairs and do...

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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