Broadband connection

[Bez1980]

I've previously reported issues with performance and connection issues with my wifi.

It has been particularly bad for the past 2-3 days but the service checker states there are no issues and everything is fine. My Sky Q box and phone keep losing connection.

Any suggestions?

[Addie15]

Hi there, @Bez1980. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147