Broadband connection

[Dougss]

Have had Sky broadband for years and very recently had to change to the super fast fibre. Since then my broadband disconnects several times a day. It's totally rubbish and can't rely on it at all. Have followed all instructions online but I thought switching g would make it better and not worse. So disappointed 

[Addie15]

Hi there, @Dougss. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147