WiFi connection Issues

[Amelia26]

My WiFi keeps dropping out so is disconnection my VPN we've recently had a new router and am very disappointed. I'm trying to work from home and I keep getting disrupted. 

[Addie15]

Hi there, @Amelia26.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147