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Discussion topic: Broadband connection keeps going off
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This message was authored by: GeorgeP95
Message posted on 18 Apr 2024 04:41 PM
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Broadband connection keeps going off
my broadband keeps dropping multiple times a day the 'internet' loght goes orange. I have run the online test it says everything is fine and I've done all the steps suggested to try fix it. At the minute it is orange more often than it is green
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Apr 2024 04:53 PM
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Re: Broadband connection keeps going off
Hi @GeorgeP95
Have you checked all cables are secure in the back of your hub and checked (if you are on FTTC) that you are connected to the master telephone socket using a microfilter if appropriate for your socket type?
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
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