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Discussion topic: Broadband connection issue

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Avatar for Holls98
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This message was authored by: Holls98

Message posted on ‎09 Apr 2026 08:45 PM

Broadband connection issue

Hello, 

 

I've checked my broadband through the app and my sky glass but the app says there is poor internet connection to my sky glass tv and our internet hasn't been working properly on all our phones and other devices.

 

please could someone advise 

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Avatar for Jaf56
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This message was authored by: Jaf56

Message posted on ‎09 Apr 2026 08:52 PM

Re: Broadband connection issue

Hi

my connection keeps dropping out too

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This message was authored by: Tricia54

Message posted on ‎09 Apr 2026 09:13 PM

Re: Broadband connection issue

My connection has also dropped out yet on my app so no issues 

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This message was authored by: Kelsohigh

Message posted on ‎13 Jul 2026 09:19 PM

Re: Broadband connection issue

You are absolutely useless. 

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This message was authored by: caesarome

Message posted on ‎13 Jul 2026 10:17 PM

Re: Broadband connection issue

Posted by a Superuser, not a Sky employee. Find out more

@Kelsohigh 

You are only talking to other customers here so feel to post what your issue is, if you don't reply you will not get any help.

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