No broadband

[TonyCoad]

No connection and thw router is flashing green

[Tsimeone]

Same here... m13 Manchester 

[Daniel0210 · Accepted solution]

@TonyCoad @Tsimeone 
Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

[Tsimeone]

Thank you. It did come back online half an hour later. I forgot to update the reply 

[Richl12]

I've been having problems with slow speeds all week. 

[Daniel0210]

@Richl12 

If the broadband has become slow see this link

https://www.sky.com/help/articles/broadband-diagnostic-start 

[TonyCoad]

Came back about 2am?!

[Chrisee]

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@TonyCoad wrote:

Came back about 2am?!

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@TonyCoad typically that means the outage was caused by maintenance activity