Discussion topic: Throttled
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Message posted on 25 May 2026 12:29 PM
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Throttled
My line stats show my downstream connection is banded at exactly 60 Mbps, and my Noise Margin has risen to 10 dB. My attenuation shows I'm close enough to the cabinet for full speed. Could you please escalate this to Openreach to perform a DLM Reset on my line to drop the noise margin back to 6 dB?
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All Replies
Message posted on 26 May 2026 08:42 AM
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Re: Throttled
Hi @Jaxnpete, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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