21 Aug 2022 01:31 PM
Hi I am looking for 10m cable for my router sky fitted last week any idea where get one thanks
27 Aug 2022 05:49 PM
All done thanks for help used a filter then rj11 cable to re route router then cable for phone from router
21 Aug 2022 01:46 PM
Posted by a Superuser, not a Sky employee. Find out more
Is this the one with 2 identical purple plugs on each end. Or one purple square plug and 1 white rectangular plug?
Do you have a photo of the one sky sent you?
21 Aug 2022 01:57 PM
thanks for quick reply it's one purple square plug and 1 white rectangular plug told them I did not want it there but had go out and they left it at window sill
21 Aug 2022 01:58 PM
Posted by a Superuser, not a Sky employee. Find out more
@Darren5473 wrote:Hi I am looking for 10m cable for my router sky fitted last week any idea where get one thanks
10 meter ethernet - RJ45-RJ45 can be used from the ONT (if you have one) to the Sky Hub
10 meter DSL - RJ11-RJ11 can be used from the 'phone socket or filter to the Sky Hub
21 Aug 2022 02:04 PM
Posted by a Superuser, not a Sky employee. Find out more
Do you have a microfilter or prefiltered mastersocket
I think this is what you are looking for
BT Phone Line Plug to RJ11 Crossover Telephone Cable Extension | Lead Cord for Modem FAX SKY box Virgin Hub | British UK BT Socket 4 Wire | White – 10m https://amzn.eu/d/gV20wNG
21 Aug 2022 02:04 PM
21 Aug 2022 02:06 PM
Posted by a Superuser, not a Sky employee. Find out moreSee post
21 Aug 2022 02:07 PM
Posted by a Superuser, not a Sky employee. Find out more
Has the mastersocket on got 1 socket on it? You may need a microfilter as well
Is your phone meant to plugged into the hub or mastersocket?
21 Aug 2022 02:09 PM
Thanks
21 Aug 2022 02:13 PM
Hi the phone plugs in modem/router the lead on Amazon won't work
21 Aug 2022 02:16 PM
Posted by a Superuser, not a Sky employee. Find out more
@Darren5473 wrote:Hi the phone plugs in modem/router the lead on Amazon won't work
Which one, there at least 3 links to Amazon on this thread?
21 Aug 2022 02:20 PM
Posted by a Superuser, not a Sky employee. Find out more
The one you posted white end plugs into the telephone socket on the hub the other purple end plugs into the phone.
21 Aug 2022 02:20 PM
https://amzn.eu/d/gV20wNG
if you look at review says not for internet
21 Aug 2022 02:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@Darren5473 wrote:
https://amzn.eu/d/gV20wNG
if you look at review says not for internet
Its not a dsl to dsl cable for broadband it a bt plug to rj11 cable to plug the phone into the router
Do you want to move the router further away from the mastersocket?
21 Aug 2022 02:27 PM
Yes need move around 8metre away I thought it was for internet how does it pick internet up then all wirelesss ??
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