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Discussion topic: Broadband and smart plugs

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This message was authored by Bex9 This message was authored by: Bex9

Broadband and smart plugs

I had fibre broadband installed a few weeks ago and all my smart plugs and ring doorbell were intermittently disconnecting. I contacted sky and they said it was a faulty hub and sent me a new one really quickly, however, it was all running well yesterday (day 1) but today all the smart plugs and doorbell are offline and will not reconnect. Is there anything I need to do to get them connected permanently? They all go offline between 1 and 5 am as well which isn't ideal with a new baby!! Thanks