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Discussion topic: Broadband activation date is tomorrow but router not dispatched

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Avatar for Evat
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This message was authored by: Evat

Message posted on ‎25 Jan 2024 11:06 PM

Broadband activation date is tomorrow but router not dispatched

My broadband activation date is tomorrow (26th Jan) but my router hasn't even been dispatched. What am I supposed to do? 

How can I contact anyone? The contact us page is jut full of links to pdf guides with no actual way to conact sky.

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎26 Jan 2024 07:35 AM

Re: Broadband activation date is tomorrow but router not dispatched

Posted by a Superuser, not a Sky employee. Find out more

@Evat there appears to be a number of similar reports you will have to call Sky using one of their 03 numbers you can find online the forum software stops posting of phone numbers. When calling stay on line do notvtake options of texts etc.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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