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Discussion topic: Connection late at night

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This message was authored by Beks1980 This message was authored by: Beks1980

Connection late at night

Every night at 10pm I lose my Wi-Fi connection .. I have to keep turning my hu off and then re starting g .. had my sky box and hub for 6 years now ... wake up I. The morning for work and have to turn the box on and off again so I can work from home ...

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Connection late at night

Posted by a Superuser, not a Sky employee. Find out more

@Beks1980 there are no reason why you should lose connectivity at 10pm unless someone has programmed it. First check what happens to the lights on your Sky hub as they tell you what is going on see  https://www.sky.com/help/articles/hub-lights-explained-start

 

Consider if something in your home happens at the time you lose connection. If you have Sky Q boxes these act as wifi hot spots so if they are unplugged you would lose their wifi. Sometimes a spark can cause the hub to disconnect so if you have an older heating control that switches off around thst time thst could be the issue. While it is not certain it is most likely the issue is in your home it is most likely.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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