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Discussion topic: Broadband access

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Amy89_m
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This message was authored by Amy89_m This message was authored by: Amy89_m

Broadband access

‎31 Oct 2024 12:56 AM

my internet hasn't been working all day 

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband access

‎31 Oct 2024 08:11 AM

Posted by a Superuser, not a Sky employee. Find out more

@Amy89_m if your line is down using a mobile connection log into the My Sky app go to the Status check area and see if it tells you if Sky are aware of an issue affecting your line. If thry arent call them to report the fault so they can get it checked.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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