Broadband

[Nyx2]

6 am and is still down in hp1 

[Richard182]

I'm down in Watford WD5. Only noticed when woke at about 6.10. Did all the suggested things in the pop up but didn't work then they directed me to this page

[Nyx2]

Been off since 2:15 am in hemel

[CathyB1]

Broadband down in Braintree, Essex.  Tried all suggestions of switching on and off etc.  Still no connection. 

[Mls2024]

I've had intermittent issues with my Sky fibre for the past few days. Now completely down in Greenwich SE10

[KevNewMedia]

Hi Everyone

Firstly, I'd like to thank you for bringing this problem to our attention, and thank you @cookiemonsteruk  for tagging us.

I'm sorry to hear that you've had difficulty during the night.  Checking this morning, we're aware of a fault linked to the Hemel Hempstead area and engineers are working to resolve this as quick as they can.

If you don't live in this area, and are still having problems, can you reset your router and then visit service checker as this is now back up and running 👍

[CraigRH]

Same in HP1 

[Pja2024]

Not working in WD4 either

[Jack301]

Hi thanks for the update!

Do you know if they will be working on it today?

[KevNewMedia]

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@Jack301 wrote:

Hi thanks for the update!

Do you know if they will be working on it today?

---

If you're in the Hemel Hempstead area, they will be working on it as I type @Jack301 👍

[Jack301]

Amazing great to hear and thanks for your quick response 🙂 

[cookiemonsteruk]

@Jack301 

The same outages are showing on BT as well.  I am on this scale openreach would ae prepping their crews

[Sarahharper]

I'm in Liverpool. It came back on about 1245 then I went asleep unsure if it dropped again, but it's on now, working fine.

[Rgl1]

No broadband in sy13

[Mirabellles1]

Broadband and phone line down since 1am yesterday HP1 Hemel Hempstead