Broadband Outage across various areas 23 November 2024

[GD1]

@cookiemonsteruk  I'd be surprised if there wasn't as most network operators would have this as part of their terms with their customers (ISPs), for example National Grid and booking meter jobs with the customers Energy Supplier would be suspended during such situations which meant missed appointments wouldn't be compensated.

[cookiemonsteruk]

@GD1 

Yep , taken from sky's t&c's

Force Majeure Event: means an event that is outside of the relevant party’s reasonable control including but not limited to: a pandemic, epidemic, lightning, flooding, exceptionally severe weather, fire, explosion, severe computer virus, war, terrorism, civil disorder, industrial disputes, acts of third parties not affiliated to the relevant party, acts of local or central Government or other competent authority (including the regulator) which prevent the relevant from performing its obligations (including any legislation requiring licensing of the presently unregulated spectrum used by elements of the Services);

[gingergarfy10]

BACK on 

[JD19881]

I have not had an outage but for the last 20 hours my internet speeds have dropped to 1/6mbps instead of normal 20 ... I feel it may be because the outage but unsure if it will be looked at as partial outage seen as i'm not in area of full internet outage?

[18Cars]

@gingergarfy10  Not for some 😕

[ZENNINJAUK]

back up in Worcester was down a few hours =( not great on my night off

[Daniel0210]

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@Tabbz wrote:

Somebody in my house works nights and has been unable to this night. 

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@Tabbz 

Another thing to add is that Sky Broadband is a domestic service and no compensation would be applied for loss of earnings etc anyway. 

[Amypark01]

WiFi seems to be back here in Matson Gloucester. Although my sky app is still saying "Your WiFi looks like it has a problem" and then "outage in your area"... doesn't fill me with much trust!

[ZENNINJAUK]

 I recentley switched from BT to Sky for cost reasons only had the service a couple of weeks and this is the scecond outage for me not exacly confiedence inspiring to say the least =(

[Chrisee]

@JD19881 your issue would appear not to be rdlsted to the major incident affecting `sky customers in the West of England, If your spedds are still slow this morning run the service chdcker here No connection or slow WiFi | Sky Help | Sky.com | Sky Help | Sky.com

[ZENNINJAUK]

• Not my equipment as it said there was an outage in my area 👍🏻

[SkyIsAwdul]

WOOO

FEELS GOOD TO BE BACK BAYBAYYYYYYY

[Alibills]

What is happening with the outage in Worcester

[Tnova2021]

Broadband stopped working for me 8.30pm last night. Checks kept saying everything was fine but now on my app this morning it says there's an outage in my area.

[Chrisee]

@Alibills given most people reported tge service is back -up from around 1am if your service is still down there could be a different cause. Run the service checker to see what that tells you No connection or slow WiFi | Sky Help | Sky.com | Sky Help | Sky.com