Broadband Gigafast 900

[NickNewark]

Hi, I upgraded last month as the price was less that what I was paying for FullFibre 500.

whilst I'm achieving speeds through the speed checker on Sky App of around 670 on average. It's clearly not 900, I get I'm above the guaranteed speed. I was getting 540 on average before the upgrade, so it's not significantly different. 

Would there be any benefit to changing to the new Sky Router (I've got the black Broadband  hub) ? Other than this it's all working perfectly, do I let sleeping dogs lie. 

[Jason- · Accepted solution]

Good Morning @NickNewark, thanks for sharing the experience of your new Full Fibre Gigafast connection after upgrading. We're glad it's working perfectly but sorry you're not seeing much difference from your previous Full Fibre 500 connection. You deserve more so we'll send you an invite to a private chat shortly and we can look at ways to improve things 👍🏻

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-