Regular drop outs and latency

[BruntonDarren]

Starting last week I am seeing regular drop outs of my connection and also increased latency/buffering across all of my homework devices. This is happening on wireless and wired devices including my Sky Q box. Prior to last week I haven't had any issues and no new devices have been introduced.

[Jason-]

Hello @BruntonDarren, thanks for taking the time to make your first post here on our Community and we're sorry it's to report issues you're having with your Sky Broadband connection 😕

I'll send you an invite to a private chat shortly and we can help make sure things improve for you. 
 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-