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Discussion topic: Broad band not working

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This message was authored by Stephbeckham This message was authored by: Stephbeckham

Broad band not working

Every night the middle green light flashes orange and then goes off then further rest of the night doesn't work properly 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Broad band not working

Posted by a Superuser, not a Sky employee. Find out more

@Stephbeckham 

 

Between what hours?

Do you have sky q tv?

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Stephbeckham
Topic Author
This message was authored by Stephbeckham This message was authored by: Stephbeckham

Re: Broad band not working

From 4 till about 10... every night. 

Yes we do 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Broad band not working

Posted by a Superuser, not a Sky employee. Find out more

@Stephbeckham 

 

Ok, then its not sky q eco mode

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Stephbeckham
Topic Author
This message was authored by Stephbeckham This message was authored by: Stephbeckham

Re: Broad band not working

That doesn't help me 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Broad band not working

Posted by a Superuser, not a Sky employee. Find out more

@Stephbeckham 

 

Just recapping on the post.  I can escalate this to sky to save you the time

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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