Discussion topic: Boradband speed
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Message posted on 22 Feb 2024 10:54 AM
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Boradband speed
Over the last few months our interest connection as dropped in speed and efficiency. Running tests shows it looks good but it definitely isn't the same.
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All Replies
Message posted on 22 Feb 2024 11:56 AM
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Re: Boradband speed
@StephV When you run the broadband test it will tell you the speed that you are supposed to be getting and also a minimum. From what you are saying iis it meeting either of these or none of them at all?
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Message posted on 22 Feb 2024 11:59 AM
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Re: Boradband speed
Yes this is correct. What is the best thing to do in this situation. Thank you for your advise.
Message posted on 22 Feb 2024 12:01 PM
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Re: Boradband speed
@StephV Are you getting your minimum speed or not? If you are not then Sky should be doing something, but if you are above that minimum then if the connection is dropping what happens when it does this?
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