@Josie21 the shield works by intercepting certain internet addresses some sites have multiple addresses and some apps svoid the. Shield by having the addresses hard coded so avoiding the filter. You can report missed sites using this link https://www.sky.com/help/articles/sky-broadband-shield-sites-not-filtering-correctly however consider using other methods to control access including kid's accounts from Google or Apple on devices as these are more complete.
However a truly totally kid proof Parental Control has never been invented.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
