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Discussion topic: Booster required

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This message was authored by: Milly7

Booster required

Hi, we are struggling to connect to the WiFi in some room so require a booster. Of this doesn't work I will be cancelling my contact. Many Thanks 

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This message was authored by: Chrisee

Re: Booster required

Posted by a Superuser, not a Sky employee. Find out more

@Milly7 if you cancel your contract in the fixed period Sky will bill you they do notvguarantee wifi coverage as partvof their standard package. They do however sell two add-on packages which do have wifi guarantees. The first is Broadband Boostvis usually £5 per month and they will supply a booster if youbcannotvget3<b/s in every room but you havecto ask fir one.

 

The second is WiFi Max at £7.50 a month which guarantess 10Mb/s in every room (25Mb/s for Ultrafast customers) and gers youba newer white Sky hub and up to 3 extenders to boost speeds, one is sent if you ask the other 2 only afterca Sky engineer agrees they are needed.

 

Alternstively like a lot of customers including myself you can buy your own third party WiFi kit and use thstvwhich cannbe cheaper innthe long run.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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