This discussion topic has been answered Discussion topic: Board
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Message posted on 15 Jul 2026 03:55 PM
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Message posted on 15 Jul 2026 03:58 PM - last edited: 15 Jul 2026 04:00 PM
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You can't arrange a replacement on here. You'd need to contact Sky. Please explain what issue you're having and someone here may be able to help.
edit: your two other posts asking the same have been removed.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Message posted on 15 Jul 2026 03:58 PM - last edited: 15 Jul 2026 04:00 PM
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You can't arrange a replacement on here. You'd need to contact Sky. Please explain what issue you're having and someone here may be able to help.
edit: your two other posts asking the same have been removed.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 15 Jul 2026 04:09 PM
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Re: Board
@Becik-72 wrote:
I've had this one for a few years now
Routers are designed to last a reasonable length of time. The Sky Broadband Hub was released in 2019 and is still standard hardware for existing customers who don't choose to add the WiFi Max subscription supplement.
Realistically, 'signal problems' are often because domestic frequencies are now extremely crowded.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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