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This message was authored by: Becik-72

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Hello, I'm requesting a router replacement. I've had this one for a few years now and I'm constantly having signal problems.

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This message was authored by: Daniel0210 Answer

Re: Board

Posted by a Superuser, not a Sky employee. Find out more

@Becik-72 

You can't arrange a replacement on here. You'd need to contact Sky. Please explain what issue you're having and someone here may be able to help. 

edit: your two other posts asking the same have been removed. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Daniel0210 Answer

Re: Board

Posted by a Superuser, not a Sky employee. Find out more

@Becik-72 

You can't arrange a replacement on here. You'd need to contact Sky. Please explain what issue you're having and someone here may be able to help. 

edit: your two other posts asking the same have been removed. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: TimmyBGood

Re: Board

Posted by a Superuser, not a Sky employee. Find out more

@Becik-72 wrote:
 I've had this one for a few years now 

Routers are designed to last a reasonable length of time.  The Sky Broadband Hub was released in 2019 and is still standard hardware for existing customers who don't choose to add the WiFi Max subscription supplement.

 

Realistically, 'signal problems' are often because domestic frequencies are now extremely crowded.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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