Blue pine power cable

[Em19]

@oldfella will sky be able to send a replacement or do I have to source it myself? Why can't things just be straightforward 🙈

[oldfella]

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@Em19 wrote:

@oldfella will sky be able to send a replacement or do I have to source it myself? Why can't things just be straightforward 🙈

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Hi @Em19 

You may have missed the edit in my last post.

It's obviously not a Sky router and so Sky cannot help.

You need to contact your broadband supplier to see if they can help.

Either with a power supply or new router complete with power supply

[Em19]

@oldfella sorry yes did miss the edit. Sky is actually our broadband provider so I will contact them tomorrow. Thanks for your help 

[jamesn123]

@oldfella 

That power cable is for the Sky Q Broadband Router, not the Sky Q TV box, easily mistaken because of Sky's wonderful naming system. 

@Em19 If you havent already contacted Sky I would do so as its the easiest way to get a replacement router/lead, many of the 3rd party leads dont work.