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Discussion topic: Black spots

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This message was authored by: Tony1882

Message posted on ‎02 Dec 2024 03:30 AM

Black spots

Hi, I am currently using Sky superfast for my broadband but I am experiencing WIFI black spots in my house. Is there anyway to resolve this problem or would I have to upgrade my broadband speed to rectify this?

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎02 Dec 2024 05:30 AM

Re: Black spots

Posted by a Superuser, not a Sky employee. Find out more

@Tony1882 getting faster broadband is very unlikely to sort WiFi black spots instead you probably need additional WiFi sources. Sky will sell you their WiFi Max bundle which can come with up to 3 wifi extenders see https://www.sky.com/help/articles/sky-wifi-max or you can buy your own wifi kit and turn off the Sky hub's wifi.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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