Ringcentral VVX350 Not Connecting

[mrdoosey]

Hi, I have been given a phone to work with which uses RingCentral, it is a Poly VVX 350. 

However it is connected to my router, powers on but is saying Date/Time is out of Sync - I am unable to get an IP address for the phone either within its settings, could it be the router that is causing the issue or the PoE adapter? 

Thanks

Ant 

[jamesn123]

@mrdoosey 

Couple things to check;

- Disable Sky Shield

- Try changing the ethernet mode on your hub to 'Fast'