Bad wifi

[Dean133]

We have had sky for a while now and I ain't impressed 

the wifi is absolutely rubbish 

the tv keeps pausing then the screen hoses blank and the sky box restarts 

[JimM1]

@Dean133 What box restart's by itself!

[Dean133]

The tv box 

[JimM1]

@Dean133 Have you looked on the TV part of the Forum!

[Dean133]

No not yet 

but the wifi is awful upstairs in every bedroom 

the router is at the bottom of our stairs so should be gd upstairs 

beginning to wish I'd never gone with sky now 

[JimM1]

@Dean133 What hub are you using from sky! See the link below!

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

[Dean133]

The sky max hub 

[JimM1]

@Dean133 Cannot say as never used, sky Max hub get's a very bad rap for the wireless signal strength. You need better and have the addon that goes with the hub as additional cost then details are below.

getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee