Discussion topic: Bad speed for days
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Message posted on 21 May 2026 11:02 PM
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Bad speed for days
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Message posted on 22 May 2026 05:35 AM
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Re: Bad speed for days
If the broadband has become slow see this link
https://www.sky.com/help/articles/broadband-diagnostic-start
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 22 May 2026 08:20 AM
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Re: Bad speed for days
@dor83 wrote:
Usual speed is 69 to 75, last 2 days it has been 1 or 0.4. Can't watch anything, use WiFi. Have followed all the reset steps on wifi and sky box and no better... phone calls to complain will be made if this persists
Follow Daniels's link above but for future reference if there's a fault somewhere then Sky and probably Openreach need to be made aware of it, especially if it's for an individual property. So any further issues, use the same link at first chance.
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
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