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Discussion topic: Bad connectivity
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This message was authored by: Jess_monk
Message posted on 22 Dec 2025 11:06 AM
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Bad connectivity
We had a technician come and he ran an outside test on Saturday witch got the internet up and running again but since this morning our connection keeps dropping, not loading videos , it's for a few minutes at a time but is happening every 10 to 20 minutes keep getting kicked out of games on the Xbox and not being able to load a page or apps on my phone , not able to stream TV either
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 22 Dec 2025 11:14 AM
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Re: Bad connectivity
You'll need to report this and book another visit: unfortunately that's now unlikely to happen this side of the holiday period.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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