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Discussion topic: BROADBAND ISSUE
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This message was authored by: Anya9
Message posted on 24 Sep 2024 06:59 AM
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BROADBAND ISSUE
My WiFi is not working and I have to work from
home.
I have tested it on my sky app and there are no issues. I can't even find it on my phone anymore as it's disappeared. The white light is on
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 24 Sep 2024 07:04 AM
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Re: BROADBAND ISSUE
@Anya9 several similar reports which appear to be sorted by factory resetting the hub. This is done by pressing and holding in the wps button on the right hand edge for up to 30 seconds until the led flashes. Once restarted the fault should have cleared.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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