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Discussion topic: BG OUTDOOR TWIN SOCKET

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This message was authored by: Ge-off1

BG OUTDOOR TWIN SOCKET

I have fitted the BG outdoor twin socket I can't get it to connect even after I have disabled the 5G

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This message was authored by: TimmyBGood

Re: BG OUTDOOR TWIN SOCKET

Posted by a Superuser, not a Sky employee. Find out more

@Ge-off1 

 

White or black Sky Hub?

 

On a white Max Hub it's typically necessary to move the default wireless encryption from WPA3-T to WPA2 

 

Of course there's always the possibility that the device is out of range...

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: mormegil

Re: BG OUTDOOR TWIN SOCKET

When you fitted the socket did you use both the earth wire connection points on the back as one is for the socket and one for the WiFi connection?

first time I attempted the connection a forgot to save when disabling the 5g until I did that it wouldn't connect in the app

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