BB is dropping all the time

[Cjp1980]

So fed up with sky BB. It constantly drops out. Someone has been out and they said they have fixed the problem, but they havent. I work from home so this is a nightmare for me. The on line checker says everything is good. But i have no internet !!!!!! 

[Mr+Flibbles+86]

Hi there @Cjp1980 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Taff80]

I've got the same issue. Can someone pls contact me as well?

[Mr+Flibbles+86]

We are still looking to help you @Cjp1980 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[James252]

The same issue, and Sky cannot resolve it!!.. new router which Insaid wouldn't work and guess what it didn't.... if it's. It resolve this week I'm moving!!.. had enough of Sky!!

[Cjp1980]

It has been escalted to openreach.

This has happened previously and they said it fixed.

Hopefully this time they will fix it completely