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Discussion topic: Awful Wifi

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Avatar for Megan1101
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This message was authored by: Megan1101

Message posted on ‎07 Jul 2026 12:57 PM

Awful Wifi

The wifi is awful, the connection is terrible considering i have a guaranteed 900mbps 

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Avatar for Mongoose73
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This message was authored by: Mongoose73

Message posted on ‎07 Jul 2026 01:04 PM

Re: Awful Wifi

Same takes upto 8 seconds for a page to load what's all that about.Download speeds are good once started but such a lag when trying to open chats or pay for things.
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This message was authored by: Megan1101

Message posted on ‎07 Jul 2026 02:19 PM

Re: Awful Wifi

Honestly i spend more time on my mobile data than my wifi it's ridiculous, surely Sky should be doing something about this😳

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This message was authored by: TimmyBGood

Message posted on ‎07 Jul 2026 02:28 PM

Re: Awful Wifi

Posted by a Superuser, not a Sky employee. Find out more
@Megan1101 wrote:

i have a guaranteed 900mbps 

That's over optical fibre and ethernet cable as far as the Hub 

 

The guaranteed WiFi speed is 25Mbs (if the WiFi Max subscription supplement is on the account)

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on ‎07 Jul 2026 03:00 PM

Re: Awful Wifi

Have you phoned them ?

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