Discussion topic: Awaiting since 16 th Sept still awaiting to replace BT with Sky BB/ home phone -
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Message posted on 12 Oct 2025 10:17 AM
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Awaiting since 16 th Sept still awaiting to replace BT with Sky BB/ home phone -
Since 16 th Sept
£33 a month
View Basket •
Your activation details
Sky Broadband
Sky Hub delivery
Royal Mail
Royal Mail Delivery
£9.95 Free
Your Broadband Hub will be delivered up to 3 days before your broadband activation date.
Sky Broadband activation
🚩🚩STILL awaiting since 16 th Sept my new Sky box, and an engineer to install 🚩🚩
Sign-up confirmed!
Thank you for submitting your details for the following
£85 Gift Card
What to do next?
If you haven't done so already, please complete your purchase on the Sky website using the below link to ensure you get your reward.
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All Replies
Message posted on 12 Oct 2025 10:21 AM
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Re: Awaiting since 16 th Sept still awaiting to replace BT with Sky BB/ home phone -
Sign-up confirmed!
Thank you for submitting your details for the following
£85 Gift Card
What to do next?
If you haven't done so already, please complete your purchase on the Sky website using the below link to ensure you get your reward.
From Mr CEpps - live in Bordon
🙏 still awaiting to replace BT since the 16 th Sept- awaiting for a new Sky box / Sky connection and an engineer to call - not a good start people - I want to get rid of BT asap🤷♂️🙆♂️
Message posted on 12 Oct 2025 10:27 AM
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Re: Awaiting since 16 th Sept still awaiting to replace BT with Sky BB/ home phone -
I will move your posts to the appropriate broadband board. You have posted in the Email board which is for customers with Sky email issues, NOT an email contact method to Sky.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 12 Oct 2025 10:29 AM
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Re: Awaiting since 16 th Sept still awaiting to replace BT with Sky BB/ home phone -
Have you set up an account with Sky to track your order:
https://www.sky.com/ordertracking
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 12 Oct 2025 10:44 AM
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Re: Awaiting since 16 th Sept still awaiting to replace BT with Sky BB/ home phone -
@CourtneyEpps What is the confirmed by e-mail activation date that sky would have sent to you! Also sky via the OTS, then BT would have confirmed to you that your are also leaving them, that also may be by e-mail from them or you may see it in your MyBT account messages!
Your sky My Messages section should have all the relevant info for where you are at currently!
Message posted on 16 Oct 2025 10:16 AM
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Re: Awaiting since 16 th Sept still awaiting to replace BT with Sky BB/ home phone -
My order:
£33 a month
View Basket ti
Your activation details
Sky Broadband
Sky Hub delivery
Royal Mail
Royal Mail Delivery
£9.95 Free
Your Broadband Hub will be delivered up to 3 days before your broadband activation date.
Sky Broadband activation-
Sign-up confirmed!
Thank you for submitting your details for the following
£85 Gift Card
What to do next?
If you haven't done so already, please complete your purchase on the Sky website using the below link to ensure you get your reward.
Continue Purchase
this was sent over a month ago🌗🌗🌑
Message posted on 16 Oct 2025 10:20 AM
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Re: Awaiting since 16 th Sept still awaiting to replace BT with Sky BB/ home phone -
@CourtneyEpps from reading thst email you may never have confirmed the order as the email asks. All it says is your sign up is confirmed not the order. Go into the My orders in the My Sky app or website to checck.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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