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Discussion topic: Audio dropping out Sky Glass & Sky Puck

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This message was authored by DITCHMALT This message was authored by: DITCHMALT

Audio dropping out Sky Glass & Sky Puck

The audio keeps dropping out for a

second or two on both Sky Glass and Sky Puck

 

Have reset both devices but this has been happening for a few weeks now and is very irritating 🙁

 

Same problem on pucks at relative's home

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This message was authored by Addie15 This message was authored by: Addie15

Re: Audio dropping out Sky Glass & Sky Puck

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

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