18 Nov 2023 06:19 PM
I signed up for current offer of broadband, that is, 30€ in Ireland. Not sure what type that is.
I have a TP-Link Archer C2300 router. I am having issues to receive the one provided by Sky. Technician checked that connection will be ok.
I'm struggling to configure my third party router. I have read different indications, but I am not sure what type to select. Some people talk about the ISP provider, but the list I see is short and no item refers to Sky.
Would anyone know what to input here?
18 Nov 2023 09:51 PM
Posted by a Superuser, not a Sky employee. Find out more@Izotz thst is FTTC so Inthink you need the settings for EIR which from memory are PPOE with their standard password which I dont have to hand.
18 Nov 2023 09:02 PM
Posted by a Superuser, not a Sky employee. Find out more@Izotz that setting is for Sky's UK service in Ireland the settings are different. Services over copper lines tend to use the settings for EIR who provide the network. Full fibre can be different so please post which service you have.
18 Nov 2023 09:23 PM
Thanks @Chrisee for clarifying that's for the UK. You are right, the technician was looking at the EIR panel, full of wires
The contract doesn't clarify. I checked "My messages" and the rate I signed up for is "Sky Broadband Superfast".
Hiw can I know what service that is? Can I assume it is FTTH?
Thank you
@Chrisee wrote:@Izotz that setting is for Sky's UK service in Ireland the settings are different. Services over copper lines tend to use the settings for EIR who provide the network. Full fibre can be different so please post which service you have.
18 Nov 2023 09:35 PM
Posted by a Superuser, not a Sky employee. Find out more@Izotz simple question does the hub plug into a traditional phone socket or connectvto a ONT a piececof kit with leds? The former is FTTC and the latter is FTTH als full fibre. Superfast can beceither.
18 Nov 2023 09:46 PM
Looks like traditional phone to me. I think the technician put an adapter on top of the previous phone socket.
18 Nov 2023 09:51 PM
Posted by a Superuser, not a Sky employee. Find out more@Izotz thst is FTTC so Inthink you need the settings for EIR which from memory are PPOE with their standard password which I dont have to hand.
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